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Becoming Faircom New York, Inc. part of Faircom Group
OUR TEAM
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We believe a strong, hands-on team effort is the key to successful fundraising. At EuroAmerican, this unique partnership approach yields consistent, positive results for our clients.

Please meet the EuroAmerican Team.

Corinne Servily, President

has over 21 years of experience in providing fundraising and communications services for non-profit organizations. She works personally with every client, to develop and improve long- and short-term strategies to strengthen donor bases and increase contribution levels. Her expertise in designing and implementing successful fundraising direct-mail campaigns ensures that each program reflects the client's special requirements.

As a French citizen, one of Corinne's singular strengths is her understanding of both the American and French fundraising and business cultures. Beginning in 1993, Corinne initiated Faircom New York's program of developing international fundraising connections for both European-based and U.S.-based non-profits through her work with Doctors Without Borders. Doctors Without Borders USA (Médecins Sans Frontières, or MSF) is the American arm of the 1999 Nobel Peace Prize-winning international humanitarian relief organization. While very well known in Europe, Faircom New York was instrumental in establishing their identity in the U.S. The result has been a direct mail program with amazing growth—growing from 5,000 donors and $500,000 in revenues in 1993 to more than 650,000 donors and over $50 million in revenues by 2004. Faircom New York is proud to have helped achieve this tremendous growth for its client.

In 2009, Corinne opened Faircom New York's Paris office to further capitalize on her unique strength and assist non-profits in successfully expanding their communications and fundraising efforts internationally.

Marcela Zuluaga, Vice President of Development

has managed a full array of direct marketing programs, including acquisition, renewal, membership, special appeals, acknowledgments, upgrade strategies, monthly giving, and planned giving, as well as major donor programs. She's involved with all levels of our clients' direct marketing fundraising programs—from client services and production coordination to budget management and statistical analysis. Marcela serves as the senior day-to-day contact for such clients as Human Rights Watch, Church World Service, and International Planned Parenthood (IPPF/WHR). Marcela's home country is Colombia, is fluent in Spanish, and sponsors a Colombian child through a charitable organization.

Anne-Christine Robine, Director of Communication

has a track record for creating and executing communications campaigns for very high profile clients. Under her leadership at France's National Cystic Fibrosis Association, she successfully launched their first direct marketing campaign that projected the association into the media spotlight, contributed to an unprecedented increase in donations in that year. An expert in strategy, general policy, crisis management, communications and fundraising, Anne-Christine brings a wealth of diverse experience in the non-profit sector to Faircom New York's communications team. In 2003, Garrault and Robine, a communications and fundraising firm that Anne-Christine co-founded, established l'ADEMA (Association for the Development of Non-Profits). ADEMA organizes a cycle of training courses for volunteers and professional non-profit managers in partnerships with Mines ParisTech, a leading French engineering graduate school. Anne-Christine's experience renders her uniquely qualified not only to devise and implement communications campaigns, but to help clients train their staff in the management and continuation of campaigns. Anne-Christine offers a unique vantage point having been born and raised in France and having established a mature career there, while also having years of immersion in the American market as well. Perfectly bi-lingual and bi-cultural, she offers an essential bridge for European clients establishing their businesses in the US.

Jeffery Owens, Account Director of Web & Multimedia

has over 15 years experience working in non-profit development working with a broad spectrum of social missions that range between, health care, cultural, environmental and at-risk populations. Additionally, he has managed the direct marketing initiatives for one of the world's largest telecommunications companies and has an expertise in scaling direct initiatives to million plus contacts and constructing licensed relationships. His technical expertise encompasses the complete life cycle of multi-channel direct response campaign management including acquisition, loyalty and retention; donor database management and CRM optimization and has experience facilitating multi-million dollar capital campaigns. A short list of the organizations Jeffery has worked with include: Verizon Wireless, Seattle Art Museum, Home Alive, Community Access, Gilda's Club, Dorot, American Jewish Historical Society, The Rainforest Foundation and the Academy of Chinese Culture and Medicine. Jeffery has lived in New York City for over 10 years and is active in volunteering his free time toward arts and education activities.

Sally Frank, Senior Account Director

has a broad background in direct marketing having worked in both the for-profit and non-profit sectors. From using data driven techniques to solicit small business Cardmembers for American Express, to targeting investors for Goldman Sachs' start up, GS.com, to raising funds for international relief organizations, Sally brings a diverse background to Faircom New York. Sally and Corinne met when Sally was the Director of Marketing and Development at Doctors Without Borders USA. As a team, they created the database marketing system and creative platform that is in large part responsible for the tremendous fundraising growth that organization has seen. Sally has a BA from Brown University and an MBA/MA from NYU's Stern School of Business and Institute of French Studies.

Audrey Connor, Account Director

has over 10 years of experience in Direct Marketing strategy for a wide array of clients, in both the non-profit and for-profit sectors. An expert in implementing ideas and concepts into cost effective Direct Marketing campaigns, Audrey also brings her knowledge of innovative marketing tools to service the campaign goals and to optimize ROI. As a French citizen, she offers services in both languages and has worked for French Canadian associations like ACF and Handicap International. Having lived in the US for more than 10 years, she mostly manages overseas accounts for the US market. Audrey has experience in executing marketing campaigns for French companies based in the US like Daum Inc., La Maison du Chocolat, Christian Bernard, and French Tuesdays.

Samantha Young, Junior Account Director

has a background in annual campaigns and has worked in diverse sectors ranging from higher education to environmental to health services. She works on multiple aspects for many of Faircom New York's clients. Some of her responsibilities include proofreading and writing acknowledgment letters, annual reports, solicitations and emails, analyzing their performance, and acting as the liaison between the client, the agency and various vendors. Prior to joining the team, she was the point person for direct mail marketing at Waterkeeper Alliance and handled their day-to-day individual giving tasks. She completed her BA at Bucknell University and has an MS in Fundraising Management from Columbia University. Samantha is an avid traveler and also had the chance to study abroad with Semester at Sea, giving her the opportunity to explore the cultures of numerous different countries on several continents.

Tracy Coutain Junior Account Representative

Whether you're a current client or simply interested in Faircom New York's personal approach to fundraising, chances are the first voice you hear when you call will be Tracy's. Clients love her sunny personality and so do we. And behind the smile, Tracy provides a multitude of key support services, including researching the non-profit and marketing industries, updating individual Euro campaign results, proof reading new Euro printed and online materials, and lending a hand wherever she is most needed.

Geoffrey Angelo, Director of Production & Purchasing

is a 20-year veteran in print management, purchasing and production. He administers and coordinates all print production and mailing fulfillment for Faircom New York and makes sure that all our vendors are insured against error and omission. With his extensive background in print management and purchasing, Geoff sees that every project stays on target and within budget. By managing a network of vendors built over two decades, he's able to negotiate the best prices for design, print, and fulfillment services.

Celine Moniez, Production Manager

For the last 13 years Celine has worked in print management and production, in direct mail, point of sales and edition. Her skills cover purchasing, coordination and project management. Her knowledge and high level of expertise ensure that every job stays on schedule and budget by securing and validating the complete production process. She coordinates all internal and external steps, from creative and writing/editing briefs to delivery, inventory administration, packaging and logistics. She is a French native and is fluent in both French and English.

Steffen Weeber, Production Manager

has been in the print and production world since the start of his career. He has worked for one of the world's largest commercial printers, producing catalogs, magazines and sales materials for international clients. In detail driven Direct Marketing, he makes sure that every campaign is within the technical requirements, the allowed budget, and in the best possible quality. His skills and experience ensure that a project runs smoothly from creating the right artwork to delivering a mail piece to the consumers' or donors' mailbox. Steffen is a native German-speaker, but is also fluent English and in French.

Tom Puckett, Designer

with over 25 years of design experience, brings a unique perspective to every project. He works closely with each client to develop a strong, distinctive image that gets results. Knowledgeable about all levels of design and print production, Tom's detail-oriented style ensures that projects run smoothly and deliver on time. His portfolio includes direct mail, annual reports, newsletters, corporate brochures, numerous logos, and identity programs.

Piedad Silva Personalization Specialist

specializes in giving our clients mailings a personal touch. She carefully hand writes envelopes, cards, letter notes and event invitations. Her unmatched ability to handle volume while paying special attention to detail has resulted in an increased return on investment for our clients and the success of their high-end category mailings.

Jeff Bryant, Writer

has 16 years experience writing for non-profit clients that range from some of the most well-known international organizations to grassroots local charities. Jeff's practical approach is to help non-profits apply proven direct mail methods while guaranteeing that the benefits and mission of their programs and services ring clear.

Constantine Contogenis, Writer

has worked for more than 20 years marketing, advocating, and fundraising for non-profit organizations. For 10 years, he was copy director at Sanky Perlowin Associates. As a writer, editor, and consultant, Constantine has helped social service, international relief and development, health care, cultural, women's rights, and environmental groups as well as political campaigns. He is experienced in online and offline communications. When not working, Constantine is addicted to films and books, and is widely published.

Amy Cheuk, Senior Marketing Analyst

is a real pro in analyzing and interpreting results data. She works closely with the account service team to understand each client's fundraising communication strategies in order to create a concise analysis of their programs. Amy has extensive experience in developing efficient procedures for sorting through myriad results data no matter what database the clients use. Our clients receive up-to-date results and a clear grasp of where their program stands. In addition to program analysis, she also manages the budget process and revenue forecasting, determining the best return on investment. Additionally, Amy is fluent in Cantonese.

Sweeney Verma, Marketing Analyst

works on many aspects of data analysis at Faircom New York, covering a broad spectrum of data needs. From data sorting and analyzing data, to updating results, she is involved in the very minute details of projects. Sweeney has experience with research and advanced analysis both in the non-profit and private sector. She has used several statistical software and databases. Her strengths in research and analysis make her well qualified to make a clear picture out of large data sets. Sweeney has a Bachelor of Science in Applied Mathematics and Statistics and a Bachelor of Arts in Psychology. In her free time she enjoys reading science fiction novels, outdoor activities and cooking. She is also fluent in Hindi.

Stacey Fellone, Finance & Accounting

Stacey comes to EuroAmerican with a wide range of experience to draw upon. Having graduated from LeMoyne College in Syracuse, NY, with a degree in Business Administration, she started her career as a sales analyst for State Street Bank in Boston, MA. She has lived in New York City for 4 years and, prior to joining EuroAmerican, worked as the Bookkeeper Specialist and point of contact for all clients and vendors in her family's construction company located in Manhattan. In her free time she enjoys spending time with family and friends.

Molly, VP for Tummy Rubbing

Some claim that the meteoric rise of Molly, an affable 2-year-old King Charles Cavalier spaniel, within the ranks of Faircom New York is only due to the fact that she lives with the agency's President. But we believe more than nepotism is involved. Molly definitely has what it takes to be our chief office greeter and morale officer. She eagerly welcomes visitors, wagging her entire behind, not just her stub-tail, and flopping on her back so they can rub her tummy. Although she's not so hot at PowerPoint presentations or picking direct mail rental lists, she's the best there is at her specialty. Come see for yourself.

 
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